My India Card

Privacy Policy

Last Updated: 17/04/2024

Welcome to My India Card! This Privacy Policy describes how My India Card ("we," "us," or "our") collects, uses, and discloses personal information when you use our website www.myindiacard.com (the "Site"), the mobile application (the "App"), and the services offered through them (the "Services").

1. Information We Collect

We collect personal information that you provide to us voluntarily when you use our Site, App, or Services. This may include:

  • Personal identification information (such as name, address, email address, phone number, date of birth)
  • Government-issued identification numbers (such as Aadhaar Number, PAN Number, Voter ID Number, Driving License Number, Passport Number, Gas Card Number, Insurance Policy Number, Ration Card Number)
  • Transactional information (such as purchases, payments, and other interactions with the Services)
  • Usage data (such as IP address, device type, operating system, app usage, and other log data)

We may collect this information directly from you, as well as automatically through the use of cookies, mobile analytics, and other tracking technologies.

2. How We Use Your Information

We may use the personal information we collect for the following purposes:

  • To provide and maintain the Services, including card management features such as issuing new cards, updating card information, and renewing cards with a one-year expiry period
  • To verify your identity and eligibility for the My India Card
  • To personalize your experience and deliver targeted advertisements
  • To communicate with you about the Services, including updates and promotions
  • To analyze usage trends and improve the Site, App, and Services
  • To comply with legal and regulatory requirements
  • To protect the security and integrity of the Site, App, and Services

3. Disclosure of Your Information

We may share your personal information with third parties in the following circumstances:

  • With service providers who assist us in operating the Site, App, and providing the Services
  • With government agencies and authorities as required by law or regulation
  • With advertisers and partners for advertising and marketing purposes
  • With your consent or at your direction

4. User Responsibilities

While we take every measure to safeguard your personal information and ensure the security of the My India Card, users also bear certain responsibilities:

  • Accuracy of Information: Users are responsible for ensuring the accuracy and completeness of the information provided for the My India Card, including government-issued identification numbers and other personal details. Any discrepancies or inaccuracies should be promptly reported to us for correction.

  • Security of the Card: Users are responsible for maintaining the security of their My India Card and the mobile app. This includes safeguarding access credentials, protecting against unauthorized use, and promptly reporting any suspected security breaches.

  • Misuse of the My India Card: Users are responsible for the appropriate use of the My India Card, the mobile app, and the information contained within them. Any misuse, unauthorized access, or fraudulent activities associated with the My India Card or the provided personal information are strictly prohibited.

  • Our Commitment to Security: We are committed to providing good quality security measures to safeguard your personal information. This includes implementing appropriate technical and organizational measures to protect against unauthorized access, disclosure, alteration, or destruction of your personal information. We regularly review our security practices and update them as necessary to ensure the protection and integrity of your data.

  • No Liability for Information Leaks: While we strive to protect your personal information, we cannot guarantee the security of information transmitted through the internet or stored electronically. Therefore, we shall not be liable for any unauthorized access, disclosure, or loss of personal information.

  • Reporting Concerns: Users should promptly report any concerns or suspicions regarding the misuse or unauthorized access of their My India Card, mobile app, or personal information.

5. Business Partnerships

We may partner with businesses to offer discounts and benefits to My India Card holders. While we endeavor to partner only with verified and genuine businesses, we do not control or endorse the products or services offered by these partners. Therefore, we shall not be responsible for any issues arising from your interactions with these businesses, including but not limited to the availability of discounts and benefits, the quality of products or services, or any disputes between you and the business partner.

6. Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

7. Security

We take reasonable measures to protect the security of your personal information and prevent unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

8. Your Choices

You may choose not to provide certain personal information, but this may limit your ability to use certain features of the Site, App, and Services.

9. Updates to this Privacy Policy

We may update this Privacy Policy from time to time by posting the updated version on the Site and App. Your continued use of the Site, App, and Services after any such changes constitutes your acceptance of the revised Privacy Policy.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at support@myindiacard.com.